How to Reset the OneDrive Sync App

OneDrive is a great tool for storing all of your files and photos. A great feature is also how it is integrated into Windows 10. Sometimes, though, the app will stop syncing your computer with your OneDrive in the cloud. This means that any local changes you are making to files aren’t being synced with your online copy. A reset of the OneDrive sync app it is one way to get it back syncing.

The OneDrive sync app (or OneDrive desktop app, which it is also called) creates a folder on your computer that mirrors/syncs with your OneDrive account online. That way, you can access the files directly within Windows Explorer on your computer – making the online cloud storage a part of your computer.

However, sometimes the sync stops working correctly, or the OneDrive cloud icon disappears from the system tray on your Windows 10 computer.

To get everything working correctly, a reset of the OneDrive app usually works.

To do that, just a quick step is required:

  1. Press Windows Key + R on your keyboard to open the run dialog box
  2. Enter this text in the box and then press Enter

%localappdata%\Microsoft\OneDrive\onedrive.exe /reset

This will reset the OneDrive app. This usually takes a couple of minutes. You’ll see the dialog box go away, and the OneDrive cloud icon will disappear from the system tray.

If you see a message that “Windows cannot find…” use this text instead:

C:\Programs Files (x86)\Microsoft OneDrive\onedrive.exe /reset

After a few minutes, the cloud icon should return and the app will start the sync process. This part could take a bit of time, so you’ll need to wait until the status of the OneDrive cloud icon says that it is up to date.

That should reset your OneDrive app and get everything back syncing properly with your OneDrive account online.

Further, detailed information from Microsoft is available here:

Reset OneDrive

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